July 2018 DIGITAL INFRASTRUCTURE Sonae IM invests in Case on IT Series B round for expansion of its user experience platform MedUX SONAE Investment Management has today announced that is investing in Case on IT for the international growth and development of MedUX, its solution for measuring customer experience. Founded by Luis Molina and Agustín Batiz, Case on IT has developed MedUX as a machine learning solution for the measurement, prediction and analysis of landline, mobile and television services. MedUX measures the customerexperience in markets that collectively serve over 600 million users worldwide. This Series B round of international funding with SONAE IM will bolster its product development and reinforce its position as one of the world’s leading companies in the area of user experience measurement for telecom. “The persistent focus in tracking end user experience is key to the improvement of Net Promoter Score in the telecom industry”, refers...
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