Sonae IM invests in Case on IT Series B round for expansion of its user experience platform MedUX
SONAE Investment Management has today announced that is investing in Case on IT for the international growth and development of MedUX, its solution for measuring customer experience.
Founded by Luis Molina and Agustín Batiz, Case on IT has developed MedUX as a machine learning solution for the measurement, prediction and analysis of landline, mobile and television services. MedUX measures the customerexperience in markets that collectively serve over 600 million users worldwide.
This Series B round of international funding with SONAE IM will bolster its product development and reinforce its position as one of the world’s leading companies in the area of user experience measurement for telecom.
The technology developed by Case on IT obtains reliable data on operator networks and quality of service in real time, without the need to track the final user. This data becomes essential information for the measurement of the user’s objective digital experience.
MedUX is currently used by large-scale operators such as Telefónica, AT&T, Claro (América Móvil Group), Vodafone, Orange and the telecommunications regulators in several countries, amongst other clients.
About Sonae IM
Sonae IM, has a portfolio of 20+ international technology-based companies, dedicated to the telecommunications, cybersecurity and retail sectors, including market leaders of global reach such as WeDo technologies. SONAE IM assumes an active role in supporting companies in its portfolio and has already invested more than € 120 million in its subsidiaries.