June 2019 RETAIL TECHNOLOGIES ciValue Named a Gartner Cool Vendor in Retail for Excellent Execution of Customer Expectations ciValue believes the recognition validates its customer-centric AI & monetization solution for FMCG retailers to personalize the customer experience to grow the bottom line ciValue enables FMCG retailers to drive revenue, strengthen their collaboration with product suppliers, and increase customer share of wallet with deep, flexible personalization and customer analytics. The powerful AI innovations allow retailers and suppliers to understand customers’ key preferences and ever-evolving needs, coordinate their joint sales and marketing activities, and deliver the personalization required to give customers exactly what they want. Its mission is to transform retail from a zero-sum game to an “everybody wins” game for retailers, suppliers, and customers. To achieve this, the company delivers an advanced AI-based, collaborative analytics and relationship marketing platform that helps retail marketers and product suppliers focus directly on consumers. According...
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